Welcome to Datacap Support
We're here to help. Search by error code, PIN Pad, or product name
Get to know NETePay ideal PIN pad interface settings, installation, IP Port requirements and more.
Set-up TranCloud, LED indicators, ideal PIN Pad interface settings, Processor support and errors.
Get help setting up Tran Series hardware, view Tran-specific troubleshooting and more.
Datacap supports dozens of plug and play hardware. Let us help you make sense of each device.
Hours of operation:
Monday – Friday 8:30AM to 5:30PM EST
24/7 after-hours support for authorized resellers on a pay-per-call basis is now available. Log in to your PSCS account to request an after-hours support call.
