Datacap’s EMV Store & Forward solution comes with 3 new parameters in PSCS. Here’s what each parameter means.
NAK errors occur between the client (dsiEMVUS) and the PIN pad. A NAK error means the PIN pad negatively acknowledged a command from dsiEMVUS or dsiEMVUS did not understand the response returned from the PIN pad.
Prior to connecting an Ingenico device, the Ingenico driver will have to be installed on your PC. The driver is available for download here and is located under “Device Drivers” (Ingenico Telium 2 Line).
Here’s how to enable NFC contactless on Ingenico PIN Pads.
Some Ingenico iSC Touch 250 PIN pads may experience touchscreen alignment problems which make signing with the pen or pressing buttons with your finger difficult.
As part of the installation process of Datacap products, the network has to be configured to be able to communicate over the internet to the processor and Datacap.
Open Datacap's EMVUSClient Test application and make sure "Tran EMV" radio button in the bottom right hand corner is selected (see screenshot below). Next, enter "Test" in the "Operator ID" field. Confirm that the com port of your PIN Pad matches the "Com Port" in the test application window...
This error occurs when an EMV sale is attempted from the EMV test app and the invoice number is blank or missing.