This error occurs when the VX 805 does not have an encryption key loaded to it.
Contact your dealer and have them return the incorrectly loaded Pin Pad to the Pin Pad distributor they ordered it from, so it can be injected with the correct encryption key.
100 New Britain Blvd.
Chalfont, PA 18914
Phone: 215-997-8989
E-mail: sales@dcap.com
Hours of operation:
Monday – Friday 8:30am to 5:30pm EST
Datacap supports regulatory best practices in ADA and EMV with support of the Kiosk Industry Group and the Kiosk Association (KMA). The KMA works directly with the U.S. Access Board and is a participating organization with PCI SSC.
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