Support Bulletin - June 21, 2018

Worldpay US recently made an unannounced change to their security certificate. Because of this change, some of your merchants using our Tran applications may be experiencing an outage.

To restore service, please update your Tran applications to current versions (see below). If you are currently on the latest version, please re-load the app to pull down the necessary changes.

Non EMV apps: 3.83.83
EMV apps: 3.83.87

Contact for more info (above average call volume may lead to delays).

- Datacap Support




Hours of operation:
Monday - Friday 8:30am to 5:30pm EST

24/7 after-hours support for authorized resellers on a pay-per-call basis is now available. Log in to your PSCS account to request an after-hours support call from the main menu.