Some VX 805 PIN pads loaded with XPI 8.42b may be shipped from distributors missing 2 parameters required for reliable operation.
Check the instructions below to view different ways to set interface settings for various PIN Pads. Be sure to check back as we add support for new PIN Pads.
Open Datacap's EMVUSClient Test application and make sure "Tran EMV" radio button in the bottom right hand corner is selected (see screenshot below). Next, enter "Test" in the "Operator ID" field. Confirm that the com port of your PIN Pad matches the "Com Port" in the test application window...
This error occurs when an EMV sale is attempted from the EMV test app and the invoice number is blank or missing.
This error occurs when the VX805 does not respond to a request due to the following factors.
You get this error when Windows cannot open the com port set in the test app com port is selected in the EMV test app.
You get this error when the VX805 does not have an encryption key loaded to it.