NETePay

How to set up a unique Deployment ID for each Point of Sale workstation

For Point of Sale partners that prefer to install a unique instance of NETePay at each Point of Sale workstation (lanes) due to POS architecture requirements or for redundancy, PSCS allows for this as part of the initial merchant file build using standard per-lane pricing.

How to get NETePay log files

You may need to share NETePay log files with our tech support team to help troubleshoot errors. In order to access NETePay log files, you'll need to open the file explorer on your computer or laptop and open the C drive. The file path is slightly different on 32 and 64 bit systems.

Error -8 Application version out of sync

This message occurs when the incorrect application version of NETePay/GIFTePay is installed on the PC. The installed software version does not match the PSCS application version.