Device does not have network application loaded. This occurs when the device has lost its load or can’t read the application programmed to its memory card.
Using our Tran Management software, check to see if network application is loaded to the device.
This can be done by going to the advanced button after you search/initialize the unit and then click network list which will display what is loaded to the unit.
If a valid network application is listed, power cycle the unit and attempt a monetary transaction.