Device does not have network application loaded. This occurs when the device has lost its load or can’t read the application programmed to its memory card.
- Using our Tran Management software, check to see if network application is loaded to the device.
- This can be done by going to the advanced button after you search/initialize the unit and then click network list which will display what is loaded to the unit.
- If a valid network application is listed, power cycle the unit and attempt a monetary transaction.