DialTran™ Support


General

Processor Phone Numbers - List of credit card processor support phone numbers

Merchant Parameter Worksheets - Form to be filled out with your customers’ processing parameters (primarily used to request file builds for Tran family of products)(pdf’s)

Service Return Form - Include this form when shipping Tran™ products for factory repair (pdf)

User Guides

Quick Start Guide - Included material and quick installation instructions (pdf)

Quick Start Guide (w/ MSR) - Included material and quick installation instructions for DialTran with internal magnetic stripe reader (pdf)

Supported Processors

DialTran Network List - Lists the networks/processors and features supported by DialTran (pdf)

Diagnostic software

Tran Management Software (TMS) - Windows utility that allows you to easily perform diagnostics and loading of Tran products. TMS replaces all previous tran diagnostic software (tran check, winpop, datatran setup, datacap setup, ect). Call Datacap at 215-997-8989 for assistance