Datacap CEO talks about removing friction in business at RetailNOW 2016

Terry Zeigler, CEO of Datacap Systems, recently spoke at the RSPA RetailNOW show in Grapevine, Texas about how removing friction in business can positively impact your bottom line. 

"Friction: it's the new catch-word, particularly among the private equity and venture capitalists that are pouring tons of money into new technologies while trying to Uber-ize everything."

In this Lightning Round Leadership talk from Terry Zeigler, President/CEO of Datacap Systems, the central question of friction as threat to, or opportunity for, success is examined.