IPTran (legacy) Support

General

Processor Phone Numbers - List of credit card processor support phone numbers

Merchant Parameter Worksheets - Form to be filled out with your customers processing parameters (primarily used to request file builds fo Tran family of products)(pdf’s)

Service Return Form - Include this form when shipping Tran™ products for factory repair (pdf)

User Guides

Standard Application User Guide - Explains system requirements, installation and usage (pdf)

Mercury Application User Guide - Explains system requirements, installation and usage (pdf)

Sterling Application User Guide - Explains system requirements, installation and usage (pdf)

Supported Processors

IPTran (legacy) Network List - Lists the networks/processors and features supported by Legacy IPTran (pdf)

Diagnostic software

Tran Management Software (TMS) - Windows utility that allows you to easily perform diagnostics and loading of Tran products. TMS replaces all previous tran diagnostic software (tran check, winpop, datatran setup, datacap setup, ect). Call Datacap at 215-997-8989 for licensing details.

Gateway Test - Windows utility that assists in determining the ability to reach a particular Internet payment gateway using the on-site Internet connection