DataTran™ (legacy) Support


General

Processor Phone Numbers - List of credit card processor support phone numbers

Merchant Parameter Worksheets - Form to be filled out with your customers’ processing parameters (primarily used to request file builds for Tran family of products)(pdf’s)

Service Return Form - Include this form when shipping Tran™ products for factory repair (pdf)

User Guides

ML User/Installation Guide - Explains system requirements, installation and usage (pdf)

SL User/Installation Guide - Explains system requirements, installation and usage (pdf)

LT User/Installation Guide - Explains system requirements, installation and usage (pdf)

Error Codes - List of DataTran error codes and their meanings [errors prefixed with “206” indicate an error from the processor (Processor error details not included)] (pdf)

Dial in Download Instructions - Instructions for performing a dial in download (pdf)

Supported Processors

Datatran ML / SL - Lists the networks/processors and features supported by DataTran ML and SL (pdf)

Datatran LT - Lists the networks/processors and features supported by DataTran LT (pdf)

Diagnostic software

Tran Management Software (TMS) - Windows utility that allows you to easily perform diagnostics and loading of Tran products. TMS replaces all previous tran diagnostic software (tran check, winpop, datatran setup, datacap setup, etc). Call Datacap at 215-997-8989 for assistance